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An Embarrassment of Riches – Chuck Kirkpatrick – Sparks Tech August 2016

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Watch as Chuck Kirkpatrick helps us understand how extremely valuable customer service truly is. To learn more about Chuck visit his LinkedIn profile at

Chuck Kirkpatrick has been working in and studying global service for over 20 years. Chuck graduated with degrees from Taylor University and Indiana University. His research focuses on the politics, economics, and customer impacts of global technology and communications services. With a background in strategic management and practical experience delivering technology services, Chuck leads conversations about service as a software consultant.

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